Returns & Warranty

WARRANTY

• Unless otherwise stated, all products sold by Spares Plus are covered by our inhouse warranty from the date of purchase.
• To make a warranty claim, please contact Spares Plus with your proof of purchase. Claims may be accepted if the product:
  • Is faulty or not of acceptable quality
  • Is not fit for its intended purpose
  • Does not match the product description
  • Was damaged during delivery

RETURNS

• We offer 30-day returns on items in their original packaging for a refund or store credit.
• If your part doesn’t fit or isn’t as described, we’ll cover the return shipping. For change-of-mind returns, return postage is the buyer’s responsibility.
• If you receive an incorrect or faulty item, please contact us using the details on our Contact page, or submit a request through our Returns & Warranty form. Clearance items are excluded from this policy.

CHANGE OF MIND

• If you’ve ordered the wrong part or no longer require your item, we can offer an exchange, store credit, or refund provided:
  • Proof of purchase is supplied.
  • The item is returned within 30 days of dispatch.
  • The item is unused, in its original sealed packaging, with all tags attached.
  • The item is not excluded from our returns policy.
• Return shipping for change-of-mind returns is the buyer’s responsibility.

INCORRECT LISTING OR ITEM NOT AS DESCRIBED

• If the part doesn’t fit due to an incorrect or incomplete listing, we’ll provide an exchange, store credit, or refund and cover the return shipping cost, provided:
  • The item is returned within 30 days of delivery.
  • The part has not been fitted or used.
  • You provide your vehicle details e.g., VIN
  • You include a photo of the item in its packaging before returning it.

EXCLUSIONS

• Please choose carefully when purchasing items marked as Clearance. These items are sold as-is and are not covered by warranty or eligible for return